IT Support Packages by UAE Technician

Our IT Support Packages in Brief …

• Technical assistance at your office , for the solution of any problem
• Remote assistance : We can “see” and operate the customer’s computer remotely (ie remotely) and solve the problem
• Technical assistance in the laboratory
• Telephone Help Desk
• Purchase and installation of IT material (fixed and portable PCs, printers, memories, routers, etc.)

Here are the details of the services.

Hardware Services

• Installation of materials and components
• Purchase and replacement of damaged components (LCD, Hard Disk, etc.)
• Printer installation and configuration, printing troubleshooting
• Warranty material: computer transport to an authorized repair center
• Warranty material: management of files with the manufacturer or with the authorized center

Internet And Connections  Support  Services

• Troubleshoot problems preventing Internet access
• WiFi signal troubleshooting
• Installation and troubleshooting of router / access point
• E-mail troubleshooting
• Migration of mailboxes to cloud services
• Internet key troubleshooting
• Navigation problems (access to sites, missing plugins, etc.)

Software Support  Services

• Implementation of backup systems
• Resolves issues that prevent the computer from starting
• Problems with starting programs
• Software installation purchased by the customer
• Migration of data between computers
• Configuring new computers

Malware and viruses

• Virus removal
• Malware removal
• Antivirus installation / reinstallation

Optimizations and consultancy

• From traditional hard drives to SSDs: purchase, cloning, installation
• RAM purchase and installation
• Computer speeding and optimization (dated and not)
• Consulting and purchase of computers, peripherals and tablets / smartphones
• Troubleshoot smartphone or tablet problems