The HP laptop not powering on is a widespread problem many HP laptop users have have. If your HP laptop screen is not turning on after a new Windows update, that is the likely issue.
But fortunately, there are several solutions you can apply to fix the HP laptop screen not turning on HP, laptop screen not powering on. We have noted a proper insight into all the possible fixes below. So, go through it and help yourself.
A laptop screen not turning on, be it HP or not, is a frustrating situation. You do not understand why that is happening in an instant. So, what every person does in such a HP laptop screen not turning on situation is try restarting the laptop repeatedly. But if the cause of the supposedly black screen of your HP laptop is a hardware or software issue, you might need a technician’s help.
Why is the HP laptop screen not turning on – Possible reasons.
There could be many reasons why your HP laptop screen is not powering up or showing a black screen. When there is a black screen on display, there is nothing you can do to identify the root cause. It could be a simple hardware adjustment issue or something more extensive like a corrupted part or drivers. Whatever the reason is, there are ways to troubleshoot them.
So, your HP laptop screen might not be turning on due to the possible reason below:
- A virus threat or malware infection.
- A damaged battery of the laptop.
- Incompatibility of the display driver software with the laptop system.
- Loose or defective data cables.
- Malfunctioning of CMOS battery.
- Issues with the BIOS settings.
- A software issue is causing a backlight failure.
- Laptop overheat issue due to faulty power supply.
- Broken or defective hardware component or new hardware installation.
- Laptop displaying black screen error because of overheating.
- Internal LED display issues.
- Issues with the laptop’s built-in attributes.
- Incompatible Windows software update or installation and driver errors.
- Problems with the laptop’s processor or video card.
- Corrupted software or conflicts or external hardware issues.
Simply put, you should determine the possible cause of the HP laptop not powering up first. Then, you can correctly apply the possible solution to it. Hence, we can now dive right into the troubleshooting methods.
How to fix the HP laptop screen not turning on.
The solutions stated below will help troubleshoot any black screen case of your HP laptop. Follow the solutions here if your HP laptop screen is not powering up.
- Hard reset your HP laptop.
- Try component tests.
- Update the Graphic card drivers.
- Restart the explorer.exe process by booting the HP laptop into safe mode.
- Undo recent changes made to the system.
- Disable app readiness.
- Disable fast start-up.
- Utilize the BIOS feature.
- Reseat the HP laptop’s Memory Modules.
The step-by-step details of these troubleshooting techniques will better help you with the process.
Hard reset your HP laptop
Faulty hardware elements of the HP laptop also cause it not to power up or display a black screen. Try removing the removable hardware parts connected to the computer if you can. Then, check for problems.
Steps to hard reset your HP laptop with a non-removable battery:
- Power off your HP laptop.
- Detach all docking stations and port replicators from the device.
- Disconnect the external peripherals as well.
- Remove the power charges or AC adapter’s plug from the device.
- Now, hold down on the power button for about 10 seconds and wait.
- Next, plug in only the AC adapter to the device. Not the other external units.
- Power on your HP laptop again.
- Find and choose the “Start Windows Normally” option on the startup menu.
- Finally, usually press the “Enter” button tostart your HP laptop normally.
Note: Do not attempt to remove the non-removable or sealed battery of the laptop in any case. It will destroy the device or cancel the laptop’s warranty period.
Steps to hard reset your HP laptop with a removable battery:
- Properly shut down your HP laptop.
- Remove all the external hardware and other devices from the unit.
- Disconnect any power charger or AC adapter too.
- Open the computer and remove the battery carefully.
- Hold down on the laptop’s power button for about 15 seconds until the last bits of residual electrical charge are drained.
- Then, input the battery again and plug in the AC adapter plus power charger too. Not the other external peripherals.
- Next, turn on your HP laptop and find the “Start Windows Normally” option in the menu.
- Wait for the laptop to start successfully after pressing the “Enter” button.
If a hard reset resolves the black screen issue, your HP laptop’s problem is fixed. You can now reconnect all the peripherals one after another. But if a hard reset was not the solution, do not worry. You have lots of fixes to try.
Try laptop component tests
Component tests mean verifying the functionality or status of the various parts of your HP laptop. These components generally include the laptop’s hard drive, network connectivity, processor, memory, keyboard, etc. Here’s how you can perform a component test.
- Hold down on the laptop’s power button and press the “Esc” key until a menu pops up.
- Now, press the “F2” key and choose the “Component Tests.”
- Select the components that you want to perform the component tests on.
- Follow up with the given instructions for any bugs or defects.
Update the Graphic card drivers.
One of the many reasons HP laptops display a black screen is the out-of-date graphics card driver. It can be updated either automatically or manually. A compatible and updated graphics card driver is essential for a laptop to function adequately.
Steps to manually update your HP laptop’s graphics card driver or chipset are as follows:
- Press the “Windows + X” keys together and select the “Device Manager” from the menu.
- Go to the “Display adapters” from the list.
- Now, right-click on the “Graphic Driver” option > click on “Properties.”
- On the next pop-up window, click on the “Update driver” button.
- Finally, choose the “Search automatically for updated driver software” option.
So, you see, the graphic driver issue is resolved. As the update is complete, restart your HP laptop.
Restart the explorer.exe process by booting the HP laptop into safe mode.
You have to boot your HP laptop into safe mode in this technique. This will help identify the potential issue with the device. There are multiple ways to boot a laptop into Safe Mode. Here is one.
Steps to boot your HP laptop in safe mode are:
- Disconnect all the external peripherals of the device.
- Hold down the power button and keep pressing the “F8” key untill the Windows or HP logo lights up.
- Now, click on the “Safe Mode with Networking” option.
- For further process, follow the instrauctions given on the screen.
Since your HP laptop is now in safe mode, you can restart the explorer.exe proess. The explorer.exe is the element that helps function the deaktop and taskbar, and many more. If this fucntion is disabled, your laptop screen might go black.
Steps to restart the explorer.exe process:
- Open the “Task Manager” window by pressing “Ctrl + Alt + Del” keys simultaneously.
- Hover over to the “Details” section.
- Find the “explorer.exe” on the list and select “End Task” button down below on the window.
- Now, restart your laptop to see if the issue is resolved. Open the Task Manager again and look for explorer.exe. If it is not there, continue the process again.
- Find the “File” section on the Task Manager and select the “Run new task” option.
- On the pop-up window, input “explorer.exe” and press “Enter.”
- The “explorer.exe” process will now run and the black screen issue will likely be resolved.
This process of restarting the explorer.exe is applicable on Windows 7, 8, and 10 OS.
Undo recent changes (System Restore).
Recent Windows Operating System update could also cause your HP laptop screen to not turn on. If OS update is the case, you should restore the system back to its previous form. If you have installed a new program, unistall it and restart the device. Here’s how you can perfrm system restrore to your HP laptop.
Steps to system restore of your HP laptop:
- Open the system’s “Control Panel” by pressing “Windows + R” keys simultaneously.
- Then, click on “System and Security” > “System” > “System Protection” > “System Restore.”
- Tap on “Next tab and click on “Restore Point”. Then, again click on “Next” button.
- Confirm your choice to apply Restore Point by clicking on the “Finish” button.
You can now restart your laptop and the black screen will resolved. This system restore process is applicable on Windows 8, 8.1, and 10 OS.
Read Popular Post: How To Fix Hard Drive Data Recovery Error?
Disable app readiness.
Many HP laptop users reported that disabling the app readiness service is one way to resolve the device’s not powering up issue. So, it is helpful to try out this solution. Here’s how to disable app readiness.
- Find your HP laptop’s “Services” function and go to “Services manager.”
- Find the “App Readiness” in the list of Services (local) and right-click on it.
- Select the “Properties” option.
- In the App Readiness properties window, go to “Startup type” and select “Manual.”
- Then, tap on the “Apply” button followed by “OK” button.
- After this process, download the “HP Image Enhancement for System Logo Software” on your laptop and install it.
You can now restart your HP laptop. If the black screen issue still persist, try the other techniques.
Disable fast start-up.
If you want to fix your HP laptop black screen or not turning on, disabling the fast startup may help. While there are many programs to disable fast startup in Windows 10 OS, here is one process.
Steps to disable fast startup on your hP laptop:
- Go to your laptop’s “Control Panel” and select the “Power Options”.
- On the next window, select the “Choose what the power buttons do” section.
- Now, click on “change settings that are currently unavailable.”
- On the next screen, unckeck the box stating “Turn on fast startup (recommended)” and select “Save changes” button.
Now, restart your Hp laptop and see if its turn on properly or not.
Utilize the BIOS feature
After updating their laptops to the new BIOS version, HP users complained about the device screen not turning on. Fortunately, the device stores a copy of the working BIOS that you can activate if needed. Here’s how you can recover your HP laptop from BIOS settings.
- Keep the laptop connected to the power socket and turn off the device.
- Now, press the “Windows + B” keys and the laptop’s Power key simultaneously for a few seconds before releasing them.
- The screen will go black for about 40 seconds while the power LED status light remains lit. You will also hear a beep sound.
- Doing so will start the update process of the BIOs settings on your HP laptop.
After completion of the BIOS recovery update, restart your device.
Reseat the HP laptop’s Memory Modules.
If none of the solutions work, try to reseat the laptop’s memory. You can follow the steps below:
- Disconnect the laptop from the power source and the power adapter. And shut down the device.
- Next, detach the access panel of the device.
- Take out the memory modules by pushing out the securing latches. Make sure to not touch the metal contact.
- Now, reseat the modules in their places.
- After that, attach the access panel again and connect the laptop to the power source. And turn it on.
If the laptop screen powered up fine, it means the issue is resolved.
These are all the fixes to resolve the HP laptop powering-up issue. We hope these troubleshooting steps help fix your laptop’s screen issue. Also, feel free to contact us HP Laptop Screen Repair & Replacement Services in Dubai for any queries or suggestions.